Privacy Policy

Last updated: August 15, 2026

KLWO ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

We collect information you provide directly:

• Contact details (name and email address) when you place an order or contact us.
• Questionnaire and check-in responses you submit to personalise your plan and reports.
• Payment information, processed securely by our payment provider. We do not store full card numbers.

2. How we use your information

• To provide your plan, generate your onboarding review, deliver weekly check-ins and monthly reviews, and generate any report you ordered.
• To respond to your enquiries and provide customer support.
• To comply with legal obligations.

We do not use your information for automated decision-making beyond generating the plan and reports you requested.

3. How we protect your data

Your data is encrypted in transit (TLS) and at rest. Access is limited to team members who need it to fulfil your order.

4. Sharing your information

We do not sell your personal data. We share information only with service providers necessary to operate our service (for example, payment processing and email delivery), and only to the extent required.

5. Data retention and deletion

We retain your plan, check-in and report data for as long as needed to provide the service. You may request deletion of your data at any time by emailing wsf17718333378@163.com, and we will delete it within 30 days.

6. Cookies

We use minimal cookies for essential site functionality. We do not use third-party advertising trackers.

7. Your rights

Depending on your location, you may have the right to access, correct or delete your personal data. To exercise these rights, contact us at wsf17718333378@163.com.

8. Contact

Questions about this policy? Email wsf17718333378@163.com.